Return & Exchange Policy
At Yefa Clothing, we believe in thoughtful design — and that includes your shopping experience. If something doesn’t feel right, we’re here to make it right.
Eligibility for Return
You may return or exchange an item within 14 days of receiving your order if it meets the following conditions:
Item is unworn and unwashed
Tags are still attached
Item is in its original packaging
Item is not marked as final sale
How to Initiate a Return
To start a return or exchange, please email us at [Insert Email Address] with the following:
Your order number
The item(s) you wish to return or exchange
Reason for return or exchange
We will respond with return instructions and the return shipping address.
Return Shipping
Customers are responsible for return shipping costs, unless the item was defective or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost returns.
Refunds
Once we receive and inspect your return, we’ll notify you of the status. Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges
If you need a different size or style, we’ll gladly process an exchange if the item is available. If not, you’ll be issued a refund.
Non-Returnable Items
Final sale items
Gift cards
Worn, damaged, or altered items
Order Issues
Received the wrong item or a damaged piece? Reach out to us within 3 days of receiving your order. We’ll fix it—quickly and without hassle.
Contact Us
Questions? Email us at [Insert Email Address]
We’re here to help, and we respond within 24–48 hours.